ivynest

Privacy Policy


Last updated on Sunday, 23 October 2022

Place: Kolkata, West Bengal, India

Thank you for using IVY NEST. If this document is not in a language that you understand, you shall contact IVY NEST at the email legal@ivynestapartments.com. Failure to do so within 24 (Twenty-Four) hours from the time of receipt of this document and your acceptance of this document by clicking “I ACCEPT” button shall be considered as your understanding of this document.

This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button on this electronic contract, you are consenting to be bound by this User Agreement. Please ensure that you read and understand all the provisions of this document before you start using the IVY NEST, as you shall be bound by all the terms and conditions herein upon clicking on the “ACCEPT & CONTINUE” button on this electronic contract. If you do not agree or accept any of the Terms and Conditions contained herein, then please do not use the IVY NEST’s digital platform or avail any of the services being provided therein.

Ivy Nest Apartments or any of its affiliates or associate companies or subsidiaries (hereafter collectively referred as "Ivy Nest Apartments", “IVY NEST", “we”, “us”, or “our”), prescribes this Privacy Policy (the “Privacy Policy” / “Policy”), last updated on the date mentioned above, describes how we collect, use, and disclose your Personal Information when you visit or use our website, (the “Site”), the IVY NEST mobile application or desktop application (the “App(s)”), the IVY NEST email plugins, the IVY NEST chrome extension and any other website or mobile application or plugins that links to this Privacy Policy in Our capacity as a controller of your Personal Information.

This Privacy Policy explains what information of yours will be collected when you access the Services, how such Personal Information will be used, and how you can control the collection, correction and/or deletion of your Personal Information. We will not use or share your Personal Information with anyone except as described in this Privacy Policy. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Service (the “Terms”) to customers. Capitalised terms not specifically defined herein shall have the same meaning as ascribed to them in the Terms.

Supplemental clauses in the privacy policy or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to the Privacy Policy time to time. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms of Privacy Policy every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy are posted.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at legal@ivynestapartments.com.

SUMMARY OF KEY POINTS

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with IVY NEST and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive personal information when necessary, with your consent or as otherwise permitted by applicable law.

Do you receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do you process my information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do I exercise my rights? The easiest way to exercise your rights is by sending an email to us at: legal@ivynestapartments.com or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

  1. Overview
    1. This Privacy Policy applies to the Users of IVY NEST Services anywhere in the India, including the Users of its features and other services. This Privacy Policy describes how IVY NEST and its affiliates collects and use your personal data.
    2. This IVY NEST is a digital property and operated by Ivy Nest Apartments. We are committed to protecting and respecting your Privacy. We do collect your personal information and process your personal data in accordance with the Information Technology Act, 2000 (also known as ITA-2000, or the IT Act) and other national and state laws which relate the processing of your personal data.
    3. We collect your information in order to provide and continually improve our services. Our Privacy Policy is subject to change at any time without a notice, to make sure you are aware of any changes, please review this Policy periodically. All the Partners and Independent Partners who are working with or for us, or who have access to personal information, will be expected to read and comply with this Policy. No third-party may access or process sensitive personal information held by us without having first entered into a Confidentiality Agreement.
  2. Definitions & Interpretations
    1. Definitions, for the purposes of this Privacy Policy:
      1. "Account" means a unique account created for You to access our Service or parts of our Service.
      2. "Business", for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
      3. "Company" (referred to as either "the Company", "We", "Us" or "Our" or ‘IVY NEST’ in this Agreement) refers to Ivy Nest Apartments.
      4. For the purpose of the GDPR, the Company is the Data Controller.
      5. "Country" refers to India.
      6. "Consumer", for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
      7. "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
      8. "Data Controller", for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
      9. "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
      10. "Do Not Track" (DNT)” is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
      11. "Personal Data" is any information that relates to an identified or identifiable individual.
      12. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
      13. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
      14. "Sale", for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
      15. "Service" refers to the Website.
      16. "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
      17. "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
      18. "Website" refers to IVY NEST, accessible from https://ivynestapartments.com
      19. "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
    2. Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
  3. Collecting and Using your Personal Data
    1. Personal Data: While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
      1. Email address
      2. First name and last name
      3. Phone number
      4. Address, State, Province, ZIP/Postal code, City
      5. Usage Data
    2. Usage Data
      1. Usage Data is collected automatically when using the Service.
      2. Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
      3. When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
      4. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
  4. Sources of Personal Information
    1. We obtain the categories of personal information listed above from the following categories of sources:
      1. Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
      2. Indirectly from You. For example, from observing Your activity on our Service.
      3. Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
      4. From Service Providers. For example, third-party vendors to monitor and analyse the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.
  5. Cookies
    1. Tracking Technologies and Cookies
      1. We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:
      2. Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
      3. Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
      4. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
    2. We use both Session and Persistent Cookies for the purposes set out below:
      1. Necessary / Essential Cookies
        1. Type: Session Cookies
        2. Administered by: Us
        3. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
      2. Cookies Policy / Notice Acceptance Cookies
        1. Type: Persistent Cookies
        2. Administered by: Us
        3. Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
      3. Functionality Cookies
        1. Type: Persistent Cookies
        2. Administered by: Us
        3. Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
      4. Tracking and Performance Cookies
        1. Type: Persistent Cookies
        2. Administered by: Third-Parties
        3. Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
      5. For more information about the cookies, we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
  6. Use of your Personal Data
    1. The Company may use Personal Data for the following purposes:
      1. To provide and maintain our Service, including to monitor the usage of our Service.
      2. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
      3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
      4. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
      5. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
      6. To manage Your requests: To attend and manage Your requests to Us.
      7. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
      8. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
    2. We may share Your personal information in the following situations:
      1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, for payment processing, to contact You.
      2. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
      3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
      4. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
      5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
      6. With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  7. Retention of your Personal Data
    1. The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
    2. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
  8. Transfer of your Personal Data
    1. Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
    2. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
    3. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
  9. Use of your Personal Data
    1. The Company may use Personal Data for the following purposes:
      1. To provide and maintain our Service, including to monitor the usage of our Service.
      2. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
      3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
      4. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
      5. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
      6. To manage Your requests: To attend and manage Your requests to Us.
      7. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
      8. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
    2. We may share Your personal information in the following situations:
      1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, for payment processing, to contact You.
      2. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
      3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
      4. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
      5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
      6. With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  10. Storage and Transfer of Personal Information
    1. Your Personal Information and files including their backups are stored on IVY NEST’s servers and the servers of companies we hire to provide services to Us. Your Personal Information may be transferred across national borders because We have servers located in the United States of America and India, and the companies we hire to help us run our business may be located in different countries around the world.
    2. The information that we collect from you may be transferred to, and stored in, a country outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. If you are a resident of the European Economic Area and when your Personal Information is processed outside EEA, We will ensure that the recipient of your Personal Information offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Information as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask you for your prior consent to such international data transfers.
  11. Use of Information
    1. We use the information for the following purposes:
      1. To provide you functionality with the extension/plug-ins and Services
      2. To analyse trends for how the Services and the Site/App are used;
      3. To improve the Services and the Site/App;
      4. To help personalize your experience of the Services and the Site/App;
      5. To provide one-click expense tracking Services;
      6. To process or facilitate payments for Services;
      7. To enable features that allow you to share information with other people within your team
      8. To contact you in connection with your Services;
      9. To perform internal operations necessary to provide our Services, troubleshooting software bugs and operational problems, to conduct data analysis, testing, research, and to monitor and analyse usage and activity trends;
      10. To personalize the content and features you see when you visit our website or download the App;
      11. To respond to your questions and assist with problems with our Services;
      12. To assist you when you contact our customer support services, including a) Direct your questions to the appropriate customer support person, b) Investigate and address your concerns, c) Monitor and improve our customer support responses;
      13. For product development. This allows us to improve and enhance the safety and security of our Services, develop new features and products;
      14. For processing an online job application, you have applied for.
    2. Notwithstanding anything to the contrary in this Privacy Policy, IVY NEST  and its third-party service providers will share and use Transaction Data in order to:
      1. Receive Transaction Data from Payment Card Networks or service providers for enrolled personal or corporate cards to trigger expense management notifications/actions.
      2. Provide all or a portion of the information collected to Our respective third-party service providers, vendors, or contractors to facilitate and administer the Personal Card Program and the Service(s) connection with Your corporate credit card program.
      3. Analyse Transaction Data to create performance reports that may be shared with You.
    3. We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent.
    4. Aggregate information is also collected for statistical purposes. IVY NEST may use software programs to create summary statistics, which are used for such purposes as assessing the number of uses of different features of the Services, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
    5. IVY NEST may use the information collected to communicate with you about products, services, promotions, studies, surveys, news, updates, and events. IVY NEST may also request your feedback on the Services.
  12. Legal Basis
    1. If you are a data subject from the European Economic Area, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which We collect it. We will normally collect Personal Information from you only where it is needed to perform a contract with you, where the processing is in Our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where We have your consent. In some cases, we may also have a legal obligation to collect Personal Information from you. If We process your Personal Information with reliance on your consent, you may withdraw your consent at any time. If you have questions or need further information concerning the legal basis on which we collect and use your Personal Information, please contact Us at legal@ivynestapartments.com
  13. Marketing and Preferences
    1. We use your personal information to send you marketing by post, telephone, social media platforms, email, SMS, application notifications and silent notifications to track installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting.
    2. We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you. Using technology in this way is sometimes known as profiling.
    3. If you wish to unsubscribe from emails sent by us, you can do so at any time by clicking on the "unsubscribe" link that appears in all emails and by adjusting the settings on your device to turn off notifications from our app. Otherwise, you can always contact us at accounts@ivynestapartments.com to update your contact preferences. You may also object to profiling relating to direct marketing by contacting us at legal@ivynestapartments.com.
  14. Marketing opts outs
    1. IVY NEST will not send you any unsolicited marketing or promotional email without your permission. Even after you have given permission you may opt-out of receiving such marketing or promotional emails by following the instructions in those messages. Please note that, we may continue to send you essential messages such as updates and notifications related to the Services you have subscribed to or information about your account.
    2. Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.
    3. Website: You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
      1. The NAI's opt-out platform: http://www.networkadvertising.org/choices/
      2. The EDAA's opt-out platform http://www.youronlinechoices.com/
      3. The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
    4. The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.
    5. Mobile Devices: Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:
      1. "opt out of Interest-Based Ads" or "opt out of Ads Personalization" on Android devices
      2. "Limit Ad Tracking" on iOS devices.
  15. Transfer of your Personal Data
    1. Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
    2. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
    3. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
    4. IVY NEST uses global information systems. As a result, IVY NEST transfers your personal information to a country outside of your country, including to India, for the purposes set out in this policy. Not all countries outside of EEA have data protection laws that are similar to those in the EEA and they may not be regarded by the European Commission as providing an adequate level of data protection.
    5. IVY NEST takes steps to ensure that when your personal information is transferred internationally, it is subject to appropriate safeguards in accordance with data protection laws. Often, these safeguards include contractual safeguards. More information about these safeguards (including copies, where relevant) can be obtained by contacting [accounts@ivynestapartments.com].
  16. Sharing of Information
    1. We may also share your Personal Information externally with other third-party service providers, which might include, but is not necessarily limited to the companies who provide us with third party services, payment provider, business entities that provide email address management and communication contact services, network equipment and application management providers and hosting entities, credit and debit card payment gateways and processors and other service providers which may be involved in the other types of services and activities otherwise discussed in this privacy policy. We may share Transaction Data with Amazon Web Services, Inc., SendGrid, Inc., Twilio, Inc., SLACK, Inc., Segment.io, Inc.
    2. Currently, we use Stripe, Inc. to manage our payments, but we reserve the right to change this service provider at any time for any reason. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Your credit card information will also be subject to our payment processor’s privacy policy in addition to ours. PLEASE READ THE PRIVACY POLICY ON THE WEBSITE OF ANY PAYMENT PROCESSOR THAT YOU ARE DIRECTED TO REGARDING THE USE, STORAGE AND PROTECTION OF YOUR CREDIT CARD INFORMATION BEFORE SUBMITTING ANY CREDIT CARD INFORMATION.
    3. We may also share your Personal Information for the purposes including but not limited to the below:
      1. When you agreed to the sharing
      2. If you are a business customer and agreed to receive IVY NEST marketing communications. Note that we do not share Personal Information about consumers with third parties for their own marketing purposes unless the consumer agreed to that sharing.
      3. When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process.
      4. When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our apps or websites against attacks, or protect the property and safety of IVY NEST, our customers and users, or the public.
      5. If we merge with or are acquired by another company, sell IVY NEST’s websites, apps, or business units, or if all or a substantial portion of our assets are acquired by another company. In those cases, your information will likely be one of the assets that is transferred.
    4. We display personal testimonials of customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at legal@ivynestapartments.com
    5. Further, you agree that IVY NEST may transfer the anonymous information we collect in the event of any corporate restructuring or any sale, assignment, or transfer of substantially all of its rights in the Apps.
    6. We do not sell, trade, or otherwise transfer your Personal Information except in accordance with this Policy. We do not share any information that directly identifies you with any third party, except in the following limited cases:
      1. As required to comply with applicable law or regulation, or to comply with law enforcement;
      2. To respond to claims and/or legal process;
      3. To protect our rights or our property, or to enforce our Terms of Service;
      4. To help ensure the safety of the public or an individual;
      5. To prevent behaviour that is (or that we think may be) illegal or unethical;
      6. With your consent, or at your request or direction; or
      7. As otherwise set forth in this Policy.
    7. Some elements on the Site, such as any sponsored links advertising, are supplied to us by third parties under contract. We may supply some of your Personal Information to those third parties including complying with google API Services: User Data policy available at: https://developers.google.com/terms/api-services-user-data-policy, so that they can provide those elements for display. To remove the content, you have shared on the Site or our Apps, you may use the same features (available on the Site/ Apps) to do so. In case you have any query regarding removal and/ deletion of such contact you can write to us at legal@ivynestapartments.com
  17. Connecting your Email Account via social media
    1. You can choose to provide explicit consent to connect your email accounts with your IVY NEST Account. Once connected, the File Website/ App will securely access and analyse the relevant contents related to the Services provided by IVY NEST. We encourage you to review your Personal Information prior to signing in through the applicable service. IVY NEST does not under any circumstances store your email messages, email messages headers, message bodies, or attachments. IVY NEST only accesses your email account for scanning purposes and displays information immediately as it is returned. IVY NEST requests read-only access to your email account and will not attempt to alter or modify your email account or email messages in any way except as otherwise agreed by you through additional consent to write permission in your account with respect to the services from IVY NEST you are opting.
    2. You can choose to enable us to access one or more of your email accounts by connecting such account(s) with your IVY NEST account. If you connect your email account, the IVY NEST Site/App will automatically access and analyse the contents of emails, from a small list of whitelisted senders that comprise of third parties providing you services, in your email account(s) on an ongoing basis for the purpose of identifying documents related to the applicable Services availed by you, may contain recent account statements, transactions, or linked services. Once linked, the applicable information will then be extracted from your emails into your IVY NEST account so that you may access the same through the IVY NEST Site/App on mobile and desktop.
    3. IVY NEST’s access to the email account/s is authorized through the email provider’s access mechanism. This information will be used to enable the IVY NEST Site/App to automatically access the applicable and relevant information to analyse, extract, and store information securely from such accounts for use in the IVY NEST Site/App.
    4. You will be asked in each case whether you want to connect your email account. You are free to de-link your email connection with IVY NEST at any time. You may manage your connections to email and de-link the same at any time from the Site/App. For example, Google Mail’s permission settings are located at: myaccount.google.com/permissions. A user de-link the access to their email any time they wish at this URL.
    5. Google user data is accessed using the officially supported Google APIs. Specifically, the following scopes are used: email, profile, OpenID, Gmail, read-only. These scopes are required for the operation of IVY NEST with Gmail accounts. Google user data is used as mentioned above. The only Google user data that is stored is the email address and basic profile information for accounts that are explicitly connected to IVY NEST, as mentioned above. No Google user data is under any circumstance shared to any third party.
    6. You may choose to enable or log in to our Services via various online services, including social network services like Facebook. Our Services also may enable you to access social networking services such as Facebook, Twitter, or Instagram (collectively, “Social Network”) directly or indirectly through our Services. In all such cases, any Personal Information that you share with such social networking services shall be governed by privacy policy of the respective Social Network.
  18. Data Retention
    1. IVY NEST retains the Personal Information collected where an ongoing legitimate business requires retention of such Personal Information. In the absence of a need to retain your Personal Information as specified herein, we will either delete or aggregate your Personal Information or, if this is not possible then We will securely store your Personal Information and isolate it from any further processing until deletion is possible.
  19. Privacy of Children
    1. We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any personally identifiable information from children under the age of 16. IVY NEST is very sensitive to privacy issues regarding children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, he or she should write to us at your legal@ivynestapartments.com
  20. Security
    1. Your Personal Information is extremely important to us. Your information resides on a secure server that only selected personnel have access to. Promotional and referral codes are random alphanumeric sequences that are encrypted. In addition to our precautions, it is important that you do not share your password with anyone. Although we try our best to protect your information, we cannot eliminate security risks associated with Personal Information.
    2. The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, we will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
      1. Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
      2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
      3. Debug products to identify and repair errors that impair existing intended functionality.
      4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
      5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
      6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.
      7. Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
      8. Comply with a legal obligation.
      9. Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
  21. Changes to this Privacy Policy
    1. We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
    2. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
    3. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  22. Contact us
    1. If you have any questions about this Privacy Policy, you can contact us:
      1. By visiting this page on our website: https://ivynestapartments.com/
    2. If you have any questions about this Privacy Policy, the practices of this App, your dealings with this IVY NEST and you would like to ask about or complain about how we process your personal information, please contact us for support, or mail us at one of the addresses below.
      legal@ivynestapartments.com

 

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